Cookie Policy

This policy explains how Tell Me (tellme.bio) uses cookies and similar technologies. We've tried to keep it as straightforward as possible.

1. What are cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, keep you logged in, and understand how you use the site.

2. Cookies we use

Strictly necessary cookies

Essential for the website to function. These cannot be switched off.

Cookie	Purpose	Duration
tellme_session	Keeps you logged in and maintains your session; also links the pages of one visit in our record of it	2 hours
XSRF-TOKEN	Prevents cross-site request forgery attacks	2 hours
remember_web_*	Keeps you logged in between visits	30 days
cookie_consent	Remembers your cookie preferences	1 year
tm_guide	Remembers that you unlocked the full "How to tell your mum or dad" guide	12 months
tm_guide_popup	Remembers that you closed the guide offer on the homepage	30 days
tm_visits	Counts your visits so we don't show the guide offer the first time you're here, and notes which visit this is in our record of it	12 months

Analytics cookies (optional)

Help us understand how people use Tell Me so we can make it better.

Cookie	Purpose	Duration
(first-party)	Screen size and time-on-page sent to our own server	Session only
_ga	Google Analytics — distinguishes unique visitors	2 years
_ga_*	Google Analytics — maintains session state	2 years

Marketing cookies (optional)

Measure the effectiveness of our advertising on social platforms. No data is sold to third parties.

Cookie	Purpose	Duration
_fbp	Meta Pixel — tracks ad conversions	3 months
_ttp	TikTok Pixel — tracks ad conversions	13 months

Counting visits without cookies

Whether or not you accept analytics cookies, our server keeps a simple tally of how many times each page is viewed and how many visits the site gets, along with how far down each page people tend to scroll, which sections they reach, which links get clicked, and which of our own posted links (the campaign tags on the address, if any) brought the visit. It sets no cookies for this and stores nothing about you alongside the counts — no IP address, no browser details, nothing that could identify you. It's just numbers per page per hour, so we can see which pages people find useful and which parts of them are worth reading.

Records of each visit

Separately, and also whether or not you accept analytics cookies, we keep a record of each visit: the IP address it came from, the browser and device, the page it started on and what sent it there, then the pages it read in order, how long on each, how far down and which links were clicked. It sets no extra cookie — the pages of one visit are linked by the session cookie the site already needs (tellme_session), and the visit number comes from tm_visits. The IP address is removed after 30 days and the record deleted after 90. If your browser sends a Global Privacy Control signal we don't keep these records at all. Our Privacy Policy explains why we keep them and how to object.

3. Third-party cookies

Stripe

Our payment provider Stripe may set cookies when you visit our pricing or checkout pages. These are used for fraud prevention and payment processing. See Stripe's cookie policy.

4. Managing cookies

You can change your preferences at any time using the button above, or via the "Cookie Preferences" link in our footer.

You can also control cookies through your browser settings:

• Chrome: Settings → Privacy and Security → Cookies
• Safari: Preferences → Privacy → Manage Website Data
• Firefox: Settings → Privacy & Security → Cookies
• Edge: Settings → Privacy → Cookies

Please note that disabling strictly necessary cookies will prevent you from logging into your account.

5. Changes to this policy

If we start using additional cookies, we'll update this policy and, where required, ask for your consent before setting them.

6. Contact

If you have questions about our use of cookies:
Email: privacy@tellme.bio